Cookie Policy

Cookie Policy

Version Number: 1
Issue Date:18th April 2018

Our website uses cookies.

A cookie is a small file of letters and numbers that we put on your computer if you agree. These cookies allow us to distinguish you from other users of the website which helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

They allow us to recognise and count the number of visitors and to see how visitors move around the site when they’re using it. This helps us to improve the way our website works, for example by making sure users are finding what they need easily. They are also used to improve our marketing.

We use first-party and third-party cookies. First party cookies are set by us. Third party cookies are set by third parties. We may share your preferences and targeting information with third parties as described in more detail below.

Some cookies are session cookies which mean they are only set for the duration of your session on our website. Other cookies are persistent cookies which means they are stored for a longer period of time.

Types of cookies we use

Necessary Cookies

Necessary cookies help make our website usable by enabling us to provide features including navigation, security checks, and access to secure parts of the website. The website cannot function properly without these cookies and these cookies can only be disabled by changing your browser preferences.

Cloudflare

Cloudflare is a third-party platform that we use to help with keeping our website secure. Cloudflare cookies are used to identify trusted web traffic. You can find out more about the Cloudflare cookies here.

Infusionsoft

Infusionsoft is a third-party CRM system that manages the contact and subscription forms on our website. The Infusionsoft JSESSIONID cookie is used to maintain the user’s state across all pages.

Formilla

Formilla is a third-party integration that we use for instant chat on our website. This cookie is used to understand and remember your preferences. You can read Formilla’s Privacy Policy here.

WordPress Test Cookie

The test cookie is a first party cookie. It checks whether your browser supports cookies.

Cookie Control

Your cookie preferences are stored in a cookie.

Statistics Cookies

They do things like count the number of visitors and follow how visitors move around our website. They enable us to understand how our website works and make improvements by ensuring that users can find what they are looking for. Statistics cookies that we use include:

Google Analytics

Google Analytics is a third-party platform allows us to collect data about website usage. This does not include PII. Google will not associate the IP address with any other data recorded by Google. The main Google Analytics cookie expires after 2 years. There are two other cookies set by Google Analytics that are session cookies. The Google Privacy Policy can be viewed here and you can opt out here.

Infusionsoft

The Infusionsoft tracking cookie tracks online activity information. Read more here.

Marketing Cookies

Marketing cookies are used to track visitors across websites. They are used to display advertising that is relevant and engaging for the specific user. To opt out of this type of cookies, visit the Network Advertising Initiative (NAI) website.

Google Remarketing

Google’s Remarketing cookie allows us to promote products or services that may be of interest to you. You may see our adverts on Google’s Display Advertising Network of partner websites and Google’s own search results pages. We carefully select the products or services we promote based on the pages you have visited on our site. You can opt out of Google Remarketing by changing your Google Ad Settings using the instructions here.

Facebook

The Facebook Pixel and cookie is used to provide social media features and to analyse traffic to the site. We also share information about your use of our site. This allows us to measure ad conversions and retarget advertisements on Facebook. You can find more information on this here

You can opt out of seeing online interest-based ads from Facebook and other participating companies through the Digital Advertising Alliance in the US, the Digital Advertising Alliance of Canada in Canada, or the European Interactive Digital Advertising Alliance in Europe or through your mobile device settings. Please note ad blockers and tools that restrict our cookie use may interfere with these controls.

Blocking Cookies

You can block cookies by changing the setting of your browser, which allows you to refuse all or some cookies. Note: if you block all cookies, which includes essential cookies, your access to all or parts of our website, together with some services of our site, may be restricted. For more information about blocking cookies you can visit these websites: www.aboutcookies.org or www.allaboutcookies.org.