Crew Co-ordinator

Department:
Rental - Logistics

Area of Work:  
Office

Line Manager:  
Head of Logistics

Line Manager to:  
N/A

Working alongside:  
Account Management, Project Management and Engineers

Primary Role:

As a Crew Coordinator, your role is pivotal in ensuring smooth operations within our Rental department.  

You will oversee the scheduling of technicians, fostering strong relationships, and aligning staff with suitable gigs, tours, and events. In addition to managing day-to-day logistics, you will also play a crucial role in supporting the professional growth and development of our staff technicians. Understanding their individual needs for upskilling and advancement opportunities, you'll work closely with them to identify areas for improvement and assist in the facilitation of relevant training or opportunities to gain necessary experience.

Utilising our cloud-based management system, TeamTrack, you'll efficiently allocate personnel, negotiate rates, and confirm bookings with freelancers. You’ll serve as a key point of contact for our freelance staff and will effectively communicate our company culture to anyone working with us for the first time.

Collaboration with Account and Project Management teams is crucial, as you'll assess crew requirements for upcoming events and anticipate future staffing needs.  

Main Responsibilities:

• Manage technician schedules
• Foster strong relationships with our staff
• Utilise TeamTrack for crew allocation and freelancer bookings
• Liaise with Account and Project Management teams to understand crew requirements

Professional Qualities:

• Ability to work effectively under pressure
• Professional demeanour and punctuality
• Both independent and collaborative work ethic
• Attention to detail and reliability
• Confidence in negotiation and budgetary consideration
• Familiarity with technical production practices for concerts and touring, encompassing audio, lighting, and video engineering disciplines

Skills & Qualifications:

• Competent IT skills*
• Excellent communication skills, both written and verbal*

Experience:

• Previous experience working in a role related to technical production of concerts and live events. Either as a technician or in event management/operations.

Essential skills and qualifications marked with an *